Privacy Policy

At Polar Sight, we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, services, or communicate with us.

By using our services, you agree to the practices described in this policy.

1. 📋 Information We Collect

We collect personal and non-personal information to provide and improve our services, including:

a) Personal Information:

Full Name
Email Address
Phone Number
Billing and Mailing Address
Passport/Visa Information (for bookings)
Travel Preferences
Payment Details (via secure payment gateway)

b) Non-Personal Information:

IP Address
Browser Type
Device Information
Pages Visited on Our Site
Cookies and Analytics Data

2. 🛫 How We Use Your Information

We use the information we collect to:

Confirm bookings and travel arrangements
Customize travel packages as per your preferences
Send travel updates, itineraries, and support
Improve our website, services, and user experience
Send promotional emails or offers (with your consent)
Comply with legal obligations and fraud prevention

3. 🔒 Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These include:

Secure servers and encrypted communications (SSL)
Limited access to sensitive data
Trusted third-party vendors who follow standard security practices

4. 🤝 Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

Travel partners (hotels, guides, transport services) only as necessary for your booking
Payment processors for secure transactions
Legal or regulatory bodies, when required by law

5. 🍪 Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

Understand website traffic and usage
Enhance user experience
Remember your preferences

You can control or disable cookies in your browser settings.

6. 🌍 International Data Transfers

As a global travel company, your data may be processed or stored outside your home country (e.g., travel destination regions). We ensure all transfers are made in compliance with applicable data protection laws.

7. 📧 Your Rights

Depending on your location (e.g., EU/UK residents), you may have the right to:

Access the personal data we hold about you
Correct or update incorrect information
Request data deletion (subject to legal obligations)
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority

To exercise these rights, please contact us at info@polarsight.com

8. 👶 Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.

9. 🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.